Terms & Conditions

Terms of Use

Please read these terms of use carefully before using this website. By using this website, you signify that you have read and accepted these terms of use ("Terms"). If you (the “user”) do not agree to these terms of use, do not access or use the website (the "Service"), operated by Cables & Utilities Detection Services Pte Ltd ("we", "us", or "our"). The user is responsible for compliance with all applicable laws and regulations in any jurisdiction.


1. Acceptance of Terms

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Service.


2. Restrictions on use of Materials

2.1 This website and its contents are owned and operated by Cables & Utilities Detection Services Pte Ltd ("CUDS") and all rights hereunder belong to CUDS. All company names and logos and all related products and service names, design marks, and slogans are trademarks and service marks and are the properties of their respective owners and may not be reproduced or appropriated in any manner without the written permission of their respective owners.


2.2 No material, graphic, or image from this website may be appropriated or modified in any manner or reproduced, republished, uploaded, posted, transmitted, or distributed in any way without the prior written permission of CUDS.


2.3 No party is permitted to establish links to this website without prior written permission from CUDS. We reserve all rights to deny permission for any such links, and we are not under any obligation to establish reciprocal links with any third party. Nothing contained herein confers any license or right under any copyright, patent, trademark, or other proprietary rights of CUDS or any third party.


2.4 Neither CUDS, any of its affiliates, subsidiaries, directors, employees, agents, partners, consultants, and representatives nor any other person is, in connection with this site, engaged in rendering auditing, accounting, tax, legal, advisory, consulting, or other professional services or advice. Each user agrees not to use the content of this website as a substitute for independent investigations and competent financial and business judgment of the user of this website, and such user shall obtain professional advice tailored to his particular factual situation. Each user is responsible for all matters arising from its use of this website.


2.5 Each user agrees to use this website in accordance with these terms of use and for lawful and proper purposes and shall not:


(a) Upload, post, email, transmit or otherwise make available any content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, obscene, invasive of another’s privacy, or otherwise inappropriate, offensive, objectionable or which creates liability on CUDS's part;


(b) Upload, post, email, transmit, or otherwise make available any unsolicited or unauthorized advertising, promotional materials, "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation;


(c) Upload, post, email, transmit, or otherwise make available any material that contains software viruses or any other computer code, files, or programs designed to interrupt, destroy, interfere with, or limit the functionality of any computer software or hardware or telecommunications equipment; or


(d) Interfere or attempt to interfere with the operation or functionality of this website; or obtain or attempt to obtain unauthorized access, via whatever means, to any of CUDS's systems.


3. Disclaimer

3.1. The Service is provided on an "as-is" and "as-available" basis, without any warranties of any kind.


3.2. We do not warrant that the Service will be uninterrupted, timely, secure, or error-free.


3.3. We are not responsible for any content posted by users or third parties on the Service.


4. Limitation of Liability

4.1. The information contained herein in this website shall be accessed and used at the user’s own risk and to the fullest extent permissible and subject and pursuant to all applicable laws and regulations. CUDS and its affiliates, subsidiaries, directors, employees, agents, partners, consultants, and representatives shall not be liable for any direct, indirect, incidental, special, exemplary, consequential, or other damages whatsoever, (including but not limited to liability for loss of use, data, or profits), including but not limited to contract, negligence, or other tortious actions, arising out of or in connection with this site, even if any of CUDS and its affiliates, subsidiaries, directors, employees, agents, partners, consultants, and representatives has been advised of the possibility of such damages or losses that were, are being, or will be incurred.


5. Applicable Law and Jurisdiction

The law applicable to the terms of use of this website is the law of the Republic of Singapore and the courts of the Republic of Singapore will have exclusive jurisdiction in case of any dispute.


6. Changes to Terms

We reserve the right to modify or replace these Terms at any time. 


7. Contact Us

If you have any questions about these Terms, please contact us at admin@cabledetection.com.sg .


Personal Data Protection Policy

This Personal Data Protection Policy (“Policy”) applies to Cables & Utilities Detection Services Pte Ltd ("CUDS") and its Singapore subsidiaries (collectively, “Cables & Utilities Detection Services,” “we,” “us,” or “our”). It seeks to inform you of how we manage Personal Data in compliance with the Personal Data Protection Act in Singapore (“PDPA”). Other terms used in this Policy shall have the meanings given to them in the PDPA (where the context so permits).


By submitting information to us, engaging our services, using our products, or otherwise interacting with us, you agree and consent to us collecting, using, and disclosing your Personal Data in accordance with the terms of this Policy. This Policy supplements but does not supersede nor replace any other consents you may have previously provided to us in respect of your Personal Data. Your consent, pursuant to this Policy or otherwise, is in addition to any other rights which we may have at law to collect, use, and disclose your Personal Data.


In this Policy, “Personal Data” refers to any data, whether true or not, about an individual who can be identified (a) from that data; or (b) from that data and other information to which we have or are likely to have access. Depending on the nature of your interaction with us, some examples of personal data which we may collect from you include your name, identification numbers/documents such as NRIC Number, FIN Number, commercial address, email address, telephone number, and financial information.


1. How We Collect Personal Data

1.1 We may collect Personal Data in various ways including:


(a) in the course of your engaging our products or services, or your providing documentation or information to us;


(b) when you communicate or interact with us via telephone calls (which may be recorded), letters, fax, face-to-face meetings, our websites, email, or other modes of contact;


(c) when you visit our websites;


(d) when you contact us or request that we contact you;


(e) when you respond to our request for additional Personal Data;


(f) when you respond to our initiatives or market research or surveys;


(g) when you participate in events organized by us;


(h) when you request that you be included in an email or other mailing list, alerts, or newsletters;


(i) when you submit your Personal Data to us for any other reason.


2. Purposes for which we collect, use, and disclose Personal Data

2.1 The purposes for which we collect, use, and disclose Personal Data include:


(a) to communicate or interact with you, to respond to, handle, and process queries, requests, applications, complaints, and feedback from you;


(b) to manage your relationship with us;


(c) to process payment or credit transactions;


(d) to comply with any applicable laws, regulations, codes of practice, guidelines, or rules, or to assist in law enforcement and investigations conducted by any governmental and/or regulatory authority;


(e) to provide you with our products or services or provide customer support;


(f) to help us manage the delivery of and improve our products and services, including conducting market research or surveys, performing market analysis and identifying customer needs, and developing new products and services;


(g) to compile, manage, and track the profile of our clients and vendors in our database;


(h) to contact you or provide you with information about our products and services or in relation to matters concerning CUDS or which we believe may be of interest to you, including sending you alerts, newsletters, and marketing materials;


(i) to handle claims and disputes, conduct and facilitate investigations and proceedings, and to protect and enforce our contractual and legal rights and obligations;


(j) to manage the administrative and business operations of CUDS and to comply with internal policies and procedures;


(k) to facilitate business asset transactions, including mergers, acquisitions, or asset sales, involving CUDS;


(l) to facilitate attendance at events organized by us or that which we are involved in;


(m) any other purpose relating to any of the above.


2.2 In relation to particular products and services, or in your interactions with us, we may also have specifically notified you of other purposes for which we collect, use, or disclose your Personal Data. If so, we will collect, use, and disclose your Personal Data for these additional purposes as well, unless we have specifically notified you otherwise.


2.3 The purposes listed in the above paragraphs may continue to apply even in situations where your relationship with us has been terminated or altered in any way, for a reasonable period thereafter (including, where applicable, a period to enable us to enforce our rights under a contract with you).


2.4 Personal Data may be disclosed to various parties as outlined in the full policy.


3. Disclosing your Personal Data

3.1 You will appreciate that we may not be able to perfectly secure your Personal Data from cyber-attacks, such as hacking, spyware, and viruses. Accordingly, you will not hold us liable for any unauthorized disclosure, loss, or destruction of your Personal Data arising from such risks.


4. Keeping your Personal Data accurate and up-to-date

4.1 We endeavor to ensure that the Personal Data we have about you is accurate and up-to-date. We encourage you to contact us as soon as possible to enable us to update any Personal Data we have about you.


5. Withdrawal of consent, access and correction of your Personal Data, and contacting us

5.1 The consent that you provide for the collection, use, and disclosure of your Personal Data will remain valid until withdrawn by you in writing.


5.2 Upon receipt of your written request to withdraw your consent, we may require reasonable time for your request to be processed and for us to notify you of the consequences.


5.3 We will respond to your request as soon as reasonably possible.


6. Updates to this Policy

6.1 This Policy will be reviewed from time to time to take into account new laws and technology, changes to our operations and practices, and the changing business environment. If you are unsure whether you are reading the most current version, please contact us.


7. Questions or feedback about your Personal Data or our Policy

7.1 If you have any questions or feedback relating to your Personal Data or our Policy, please contact us at admin@cabledetection.com.sg.